VoiceOver users please use the tab key when navigating expanded menus

ANZ Institutional


Ranked No.1 Institutional Bank for Relationship Strength in Australia for 5th consecutive year

Tags

  • Australia
  • Transaction Banking

Phoebe O'Sullivan, Associate Director, Institutional Communications   |  May, 2018 

________

 

Ranked No.1 outright Institutional Bank, according to Peter Lee Associates Survey. 

ANZ’s Institutional Business has maintained its No.1 ranking for overall relationship strength, as well as lead bank market penetration, according to the 2018 Peter Lee Associates Large Corporate and Institutional Relationship Banking Survey, Australia.

The survey also found ANZ moved to No. 1 position in terms of its Net Promoter Score, which tracks the willingness of customers to recommend a bank's products or services to others, up from No. 2 previously.

 

 

Survey highlights:

  • Out of the 580 companies participating in the survey, 76 per cent stated they had a relationship with ANZ, ranking outright No.1 - a position held since 2013
  • ANZ ranked No.1 for Relationship Strength for the fifth consecutive year
  • ANZ ranked No.1 for Lead Bank overall (three years running) and Lead Offshore Bank for the fourth consecutive year
  • ANZ recorded its highest NPS score, up 16 points from a year earlier

 

ANZ Managing Director, Institutional Australia, Graham Turley said: “We operate in highly competitive markets, so to have our customers give us this recognition is a testament to our efforts to deliver new ideas, insights and solutions.

“This recognition also highlights the importance of building and maintaining customer relationships, and the team is absolutely focused on continuing to connect our clients to business and strategic opportunities in our home markets and around the region.”

A leading indicator of performance across wholesale banking, the survey ranks the domestic banks and their major international peers. In total, 580 Australia-based large corporates and financial institutions with more than $500m in annual turnover were surveyed.

___________________________________________________________________________________________________

“This recognition also highlights the importance of building and maintaining customer relationships, and the team is absolutely focused on continuing to connect our clients to business and strategic opportunities in our home markets and around the region.”
Graham Turley

___________________________________________________________________________________________________

 

Separately, in the 2018 Peter Lee Associates Large Corporate and Institutional Transactional Banking Survey, ANZ has remained the largest domestic transaction bank in Australia, with 43% of respondents stating a relationship with the bank.

ANZ also retained its No.1 ranking for lead domestic transactional bank, offshore market penetration and as lead offshore transaction bank.

 

 

 

• The Large Corporate & Institutional Relationship Banking program conducted annually targets senior financial executives responsible for their companies’ corporate banking relationships.
The survey results are based on interviews with corporate and financial institution respondents (580 in 2018).

• The Large Corporate & Institutional Transactional Banking program conducted annually targets senior financial executives responsible for their companies’ Transaction Banking activities.
The survey results are based on interviews with corporate and financial institution respondents (579 in 2018).

** Ranked against the Top 4 competitor banks

 

RELATED INSIGHTS AND RESEARCH

insight


To Hedge Or Not To Hedge: That Is The Question

As QE comes to an end and inflation expectations pick up in the US, it's clear that the world of persistently low USD interest rates is disappearing.

Read more

research


Tech Eclipses China

China’s rise was epochal but much of the impact was narrowly confined and has broadened only recently. Technology is challenging us much more fundamentally than China’s economic ascent, confronting many of the ideas we see as foundational. Technology is genuinely disruptive.

Read more

insight


ANZ Remains No.1 for Trade for 8th Consecutive Year

ANZ has been recognised as the Dominant Trade Financier in Australia by primary relationship market-share in the Institutional market in the East & Partners Australian Trade Finance Survey for the eighth consecutive year.

Read more

For a full set of relevant disclosures, please visit the link below.

View disclosures